Resilience is often built up through experience, built up over time to bounce
back from difficulties or tough times that could otherwise be overwhelming.
Adapting well to trauma, tragedy, threats or stress is a sign of resilience.
Often described as having a thick skin, this does not indicate that resilient
people do not feel the stress of trauma, it means that they can be persistent and
In the workplace, resilient people are often optimistic, able to handle high
pressure, and able to temper their own emotional reactions to the situation they
are in. They often cherish support and interactions and have tolerance when
disagreeing. Problems are viewed as a learning process and a part of life helping
organisations to excel and innovate.
They have a high tolerance for ambiguity as they are adaptable and can handle the
stress of change or spontaneity. Often they keep the big picture in mind and
maintain balance in the face of adversity.